Premier InSight Teller As the front line of customer service and satisfaction, your tellers need a powerful system to help them perform at peak levels throughout the day. The latest addition to ITI’s Premier® Branch Automation solutions, Premier InSight Teller provides quick access to the customer’s entire portfolio, including checking and savings accounts, loans and certificates of deposit. With desktop access to this comprehensive, up-to-the-minute information, your tellers can quickly process requests and answer customer questions, increasing customer satisfaction while reducing the time and resources needed to perform daily tasks. Advanced Features New Savings from a Single Database. A centralized teller server allows real-time information from a single database to be shared across the entire network at all branches. Software redundancy eliminates downtime by providing uninterrupted synchronization of customer data, and total cost of ownership is also lowered, because each branch no longer needs its own teller server. Real-Time Reports. Predefined and customizable real-time reports enhance the gathering of information, and provide tellers and supervisors with up-to-the-minute transaction and productivity data. Integration with Premier Data. Real-time account information can be accessed and analyzed in a single session, which helps you meet BSA compliance requirements for customer identification and AML suspicious activity requirements. Easy-to-Use Features. A variety of user-friendly tools enable tellers to increase the speed and efficiency of customer transactions, helping you provide your customers with the best service possible, while saving time and resources needed to train tellers. For more information about Premier InSight Teller, |
