Services
Premier Professional Services leverage your relationship with Information Technology, offering every opportunity to get the most from your software investment, from your own processes, and from your staff who work with customers daily. Whether you process in-house or outsource, we offer dozens of convenient service packages, each designed to help optimize operations across your organization. From general ledger restructuring to service fee analysis, and back office optimization to website management and security, we have the service solutions that can empower your employees and fine-tune your systems. Business Services
Leverage the power of your software investment by accessing a wide variety of benefits designed to help your organization achieve its business objectives. In addition to receiving a dedicated staff liaison and coordinator, packaged benefits include Internet training classes, technology updates, on-site planning sessions, full access to assigned staff, advanced releases and more.
Conversion Services
Whether your organization is making a transition to Premier or simply adding new applications to your system, we offer a wide range of conversion and installation services, from the initial conversion of your account base to customized work that paves the way for an acquisition. Efficient and secure remote installation via the Internet is also a popular option.
Creative Services
Employing an expert understanding of the products and practices our clients employ on a daily basis, creative services are available to help organizations prepare the collateral needed to achieve success through the polished and effective promotion of their business.
Development Services
ITI development services help keep your Premier system flexible and efficient. Whether you need to integrate with third-party technology, or you need a custom solution to better serve your customers – ITI can help.
Disaster Planning
A reliable backup processing center, or "hot-site" is critical in case of a disaster. The financial industry's reliance on computers for information processing has made it mandatory for every institution to secure a workable solution for recovery of processing. In conjunction with ITI, SunGard, the primary provider of disaster site facilities for Unisys hardware, provides a guaranteed, state-of-the-art backup processing
service that's available to all ITI clients
Education
Choose from classroom training on the ITI campus or at Premier data centers nationwide, regionally-based courses, customized training at the location of your choice, or popular Internet-based classes, many prerecorded, that save time and travel by training staff on their own schedule at your facilities. Product specific instruction for your retail and business customers is also available.
Managed Services
We enhance traditional online banking by offering the means to outsource the marketing, installation and support of various products and services, including Internet security, website hosting and design, aggregated financial portals, secure thirdparty interfaces, new account acquisition, electronic document management and presentment, corporate cash management and bill payment.
Network Services
With ITI Network Services, you can achieve maximum technological performance that best supports your growth strategy, while mitigating security risks and meeting compliance requirements along the way.
Project Services
In order to stay competitive, you need more than just the basics. That’s why in addition to top-of-the-line software, we offer a comprehensive suite of services that guide you from strategic planning through product rollout.